REFUND POLICY
I am committed to ensuring your satisfaction with my products. If for any reason you are not satisfied with your purchase, please review the following guidelines below.
DIGITAL PRODUCTS
ALL digital products have a no refund policy once the product, database or template has been purchased. Since it’s a digital product, the purchase is deemed “used” after receipt of your post-purchase links and confirmation, therefore they are non-refundable or exchangeable. Since the products made available here are intangible, there is a strict no refund policy. However, I am dedicated in ensuring that you are satisfied and will exhaust every option to guide and help you learn these products. Keep reading below.
WHAT IF I'M CONFUSED OR UNHAPPY?
I've spent (and still do) hundreds and hundreds of hours researching, improving, crafting and building this database to immaculate organization levels. You wont' find a better database than this (especially with lifetime access + nonstop updates).
However, I will do everything in my power to ensure you are 100% happy with your purchase. After you’ve explored your product and still need additional help, I will be happy to meet with your 1-one-1 via a Zoom call and thoroughly explain where and how to access and use it all. In the event that you also need additional help, you have direct access to me personally. Just email me by replying to your post-purchase receipt and I’ll be happy to communicate with you.
CAN I CONTACT YOU?
Yes! You can contact me anytime if you need additional help, prompt advice or tips. I will even provide you with a 1-on-1 personal tour on how to use your purchased products via a Zoom meeting. Just email me by replying to your post-purchase confirmation email/receipt and tell me you want to schedule a Zoom meeting. Or email me here: info@metricsmule.com
FULFILLMENT
How and when will you receive your digital product?
As soon as you make a purchase on this website, you will immediately receive your digital download in a few ways:
- A confirmation page will contain all of the links to access your products in addition to a downloadable PDF with instructions and links to access your purchase/products.
- Email: You'll receive 1-2 emails. A purchase confirmation/receipt and an email containing your digital download products with links and/or PDF and instructions.
If you don't receive an email:
If for some reason you do not receive an email, can't find it or it was mistakenly deleted, you can email me anytime and I will personally provide you with all of the information and access to your purchase(s) that you need. Email me: info@metricsmule.com